Product updates

Product updates: remote camera administration, enhanced Camera Connector, and more!

At Angelcam we’re dedicated to continuously enhancing your user experience. To that end, our most recent efforts have just come to fruition and we’re bringing you a bunch of new updates and features:

Live camera overview

Users have been utilizing our smart multi-camera view on mobile devices for a while now, and we’re excited to announce that our web app will be following suit and integrating this popular feature. For those unfamiliar with it, the multi-camera view provides an instant overview of all your streams at once. You’ll be able to utilize this new functionality directly from your camera dashboard. With that, we replaced the static snapshots with a live snapshot stream (see example below).

Remote camera administration

Managing your cameras just got a lot easier because now all cameras connected to an Angelbox are manageable via a remote connection. Here’s a glimpse of what you would see from your camera’s administration panel.

Take your cameras to the next level

All cameras using Angelcam are now IFTTT-ready (if you’re unfamiliar with the magic of IFTTT, you can learn more about it on our blog). With that, it’s now possible to create an event on the timeline of your mobile app using any IFTTT-compatible device. To see if your IFTTT-compatible sensor, lock, or automation system are Angelcam-ready, have a look at this compatibility list. With IFTTT and Angelcam working in tandem, the only thing that limits your cloud-recording experience is your imagination 🙂

Navigation between IFTTT events in mobile app

Jump from one event to another to quickly go through important moments your camera recorded.

Camera Connection Assistance

We know if you say, “I need help”, that you really need help, ideally immediately. Because of that, we are now offering new Camera Connection Assistance. For a deposit of $30, you’ll be able to schedule time with one of our experienced technicians, who will help you solve any technical issues – may that be connecting your camera, embedding a stream, managing your ports, etc. If the technician is successfully able to assist you, then you’ll be provided a credit of $30 for our cloud services. If the technician is unable to assist you and get your cameras/NVR up and running at Angelcam, your deposit will be fully refunded.

Improved camera connection functionality

We have enhanced our camera connection functionality (https://my.angelcam.com/connect) to be faster, more responsive, and compatible with even more cameras. Learn more.

Join our beta testing

We are happy to announce that beta testing is finally open to all interested users. If you’re up for helping us improve our products and services, delivering an even better experience for all of our users, you can apply to the beta testing program by simply sending an email to support@angelcam.com. Please include, “Beta testing program,” in the subject line.

What’s new in the BETA? Create events from e-mail

Every camera will now have a unique email address, when upon receiving an email, an event will be created on the camera’s timeline within the mobile app, ready for you to discover. Learn more.

How has Angelcam helped you? We’d like to know! Please send us an email and share your story with us.

Thank you!

Angelcam team

Your cameras are now one click away from becoming friends with IFTTT

We are excited to announce that Angelcam is now integrated with IFTTT, which means your Angelcam-connected cameras just became IFTTT-compatible!

You asked, and we listened! Integration with IFTTT was a top user request, and now your compatible cameras, doorbells, and other video devices are all capable of integrating with other smart home/IoT devices, including sensors and plenty of other IFTTT products and services.

For those unfamiliar, IFTTT is a free service that allows you to automate interactions between your cameras and other devices and services. For example, you can have your cameras start recording automatically upon leaving your house. How do they know you’ve left? Perhaps it was your Nest Thermostat’s schedule, the usage of your Nuki door locks, or any other IFTTT-compatible device’s event that could have triggered it. Even something as simple as leaving your home Wifi network can initiate your security cameras. For those that prefer manual control over recording, you’re set as well as you can easily set up a button in the widget area of your IFTTT mobile app and enable it with that.

 

      

You can mark events on a camera’s cloud-recording timeline with any IFTTT-compatible sensor (i.e. the D-Link Motion Sensor)allowing you to track events and watch related recordings at a later time (currently only available on the mobile app).

Want to be sure your garage doors are closed after you’ve left home? Capture a snapshot each time your garage doors close, giving you peace of mind.

 

How about scheduled cloud recordings to save bandwidth or protect your privacy? Maybe a scheduled public broadcast of your camera? Or even receive a text message when your camera goes offline? With IFTTT, you can do all of these things easily through the creation of custom applets.

Ultimately, with prices of IFTTT-compatible sensors starting at $30, combining Angelcam with IFTTT is a very cost-effective way to unlock some unique and powerful possibilities for your cloud-recording solutions.

Have you used IFTTT and Angelcam? Share your experiences with us!

Camera detector update

If you’ve been using Angelcam for a while now, you already know we believe in the “always evolving” approach to our products and services. So much so that updates to many things that are “under the hood”, which are hardly noticed by our customers, go unannounced.

Take the recent update of our Camera Detector for example. While it went live largely unannounced, this update will go a long way to better helping you connect your cameras faster and in a much more convenient manner, regardless of whether you’re connecting directly, via an NVR, or through an AngelBox. More specifically, here’s what’s been updated:

  1. We have added or updated the video stream path for more than 60 camera brands, including AVTech, Hikvision, Dahua, Ubiquiti, Vivotek, Amcrest, Edimax and more.
  2. When the Camera Detector finds multiple video streams on a camera, the primary stream is now used (not the secondary, as we did in past).

If you have any questions, feel free to reach us.

Happy connecting and have a great summer!

View Your Camera Live & Check Past Recordings Anywhere with Brand New Mobile App

If you own a security camera and want to monitor your home or business, no matter where you are, then we have a brand new mobile app for you – the Angelcam mobile app

Here’s how it will help you:

  1. Utilize the real-time view and see what your cameras are capturing, recording, or streaming, anytime and anywhere you are.
    View your cameras in full-screen view, available in both landscape or portrait, or use the smart multi-camera view* (check more details Q&As below) and see all your camera feeds together on one screen.
  2. With a subscription to the Cloud Recording app, you can access your past recordings and search through them by simply swiping through the timeline or quickly jump to a specific moment in time with the help of a calendar.


With access to both your live and past recordings, Angelcam’s mobile app becomes your complete on-the-go solution for staying on top of your feeds. Best of all,
it’s FREE to use for all Angelcam users!
Download it today on
iTunes or Google Play (for iOS 10 or Android 4.4 and newer).

 

 

Once you try it, be sure to let us know what you think about the app by leaving us a comment on the app store page.

We hope you enjoy!

Ivana from Angelcam

 

BUT WAIT! There’s more! We’re currently finishing up work on some unreleased features, including an extension to the mobile app that will allow you to view events on the timeline, IFTTT integration into our platform, and soon, camera sharing. Stay tuned and be sure to let us know which features you’re most interested in seeing in the future.

 

Mobile App Q&As:

Q: Which cameras are compatible with the new mobile app?

A: The new mobile app is compatible with any camera brand that supports MJPEG & h.264 (including sound). You can view one or several cameras at once, from one or even multiple locations.

 

Q: What is Smart multi-camera view?

A: This view allows you to see multiple cameras on one screen, even with a very slow internet connection. With multi-camera view you’ll essentially be seeing snapshots, but continually refreshed automatically (frequency based on your device capabilities and internet connection).

If your device is not connected to WiFi, the refresh rate is a maximum of 10 seconds (to save your mobile data), but it could be more on slower connections. Regardless of the frequency, you will be able to see what’s happening on your cams quickly and easily, even when traveling and using your international data roaming.

On the other side, if your device is connected via WiFi, there is no hard limit on the snapshot refresh rate. (Note: if you have a powerful device and a fast WiFi connection and still experience a low refresh rate, check out this post on our FAQ).

Q: How can I find a past moment with the mobile app?

A: To be able review your past recordings, add the Cloud Recording app to your camera. Once setup, you will be able to search through recordings by swiping through the timeline (to be found below the preview window) or find a specific moment by choosing the time and date from the calendar. No need for downloading clips or waiting for assistance – searching for a specific moment from the past has never been faster or easier.

 

Q: How much mobile data is needed for watching your cameras live?

If you want to save your mobile data, we suggest that you primarily watch your cameras while you’re connected via WiFi. Snapshots are being refreshed every few seconds, which might be alright even if you’re not on WiFi, but with the real-time view of your camera stream (in camera detail), your data usage can increase very quickly, especially if you’ve set up your FUP for 300 (watching your stream in full HD uses a lot of data). So please keep your mobile data limits in mind when accessing the live stream from your camera.

 

Q: How much does the Cloud Recording app costs?

A: The Cloud Recording app, with cloud storage for your security cameras and DVRs, starts at $3.99 per month. If you wish to try it first, be sure to take advantage of our 30-Day Trial of the Starter 7 plan with 7 days retention.

 

 

 

 

Get notified anytime your camera goes offline (now available for every camera)

app-camera-status

The fact is that security cameras don’t operate continuously and this is something nearly impossible to prevent. Reasons vary from the camera restarting, lost internet connection, or no power, to the camera being damaged. But what you can do is increase your awareness about it. If anything goes wrong with your camera you should be notified immediately so you or your dealer can react in time.

That’s the reason why we’ve introduced Camera status feature.

  • We check your camera status every few minutes (5-15 minutes intervals)
  • The feature works for all cameras connected to Angelcam having Cloud Recording or Broadcasting app installed.
  • We notify you via email anytime your camera gets offline for more than 20 minutes. Once the camera is back in online status, a confirmation email will notify you again.

This feature is free of charge.

Sounds good? Please follow these steps to enable your Camera status notifications:

  • Sign in to my.angelcam.com
  • Click on a specific camera on the My cameras page
  • Click on “Disabled” next to Email notifications for camera status updates in Camera settings
  • Tick the box “Enable Camera status email notifications”
  • Fill in your email address and a second email (if you want to have eg. a security service, an installer or a dealer in copy)
  • Finish the settings by clicking on “Save settings” button

 

Tweak it:

  • Set up forwarding of emails from Angelcam to your phone number if you need to be notified on your phone. Try Zapier or Clickatell.

Please note:  
This is a beta version and we’d love to hear feedback from you. If you miss any particular function, please let us know. At this moment we’re planning SMS notifications, snooze mode, repeated reminders and failure reports. But we can add even more based on your feedback.

 

 

 

 

We’ve let the genie out of the bottle

The genie’s out of the bottle and ready to fully support you as the new replacement for the Client Zone. His name is My Angelcam and he’s here to grant 3 incredible wishes:

 

  • Make managing your cameras flawless on mobile devices and easier overall → We’ve redesigned navigation to make all settings only a few clicks away. Additionally, the website is now 100% responsive, which will make checking your cameras remotely on your mobile phone or tablet a breeze.
  • Enhance your video stream for free →  A low-latency streaming feature is now available for every camera, which means the delay between reality and your video is now only 2 seconds!
  • A unified design for all apps →  The Broadcasting app now features the unified Angelcam design, making orientation within familiar and more efficient.

 

All this and more awaits you in the new My Angelcam. Give it a try today!

 

 

One small step for man, one giant leap for Angelcam

We are simply over the moon to unveil the latest Angelcam upgrade, My Angelcam – a new and improved replacement for the Client Zone.

Besides the name, what’s changed? The navigation is new and more intuitive, the interface got a fresh and clean redesign, the Broadcasting app is brand new, and now everything is 100% responsive on mobile devices. To see a preview of the changes, have a look at the pictures below.

To give the new My Angelcam a try, go to my.angelcam.com and sign in as usual.

(Please note, if you sign in at www.angelcam.com, you will still see the old version of the Client Zone. The new My Angelcam will be accessible on www.angelcam.com in two weeks.)

It’s currently in an open beta and during this period we’d appreciate any and all of your comments, suggestions and bug reports, as they will go a long way to helping us make the final version even better. To send us your feedback, simply use the chat box on our website or send us an email.

Thank you in advance for giving the new My Angelcam a try!

Your Angelcam team

 

New (left) vs. Current (right) in the pictures

Angelmenu:

  • Different order
  • New, renamed or deleted items

Angelmenu

 

 

Connect camera page:

  • Arranged differently
  • Added option Through DIY Angelbox

 

Connect camera

 

Broadcasting:

  • New design
  • New nomenclature

 

Broadcasting

 

Choose plan Broadcasting

What’s the delay between reality and your camera stream? Only 2 seconds now!

Nobody likes to wait. Nobody wants to install yet another plug-in to the computer. Everybody loves when their camera broadcasting runs smoothly. That’s exactly why we’ve brought another feature to our cloud platform – LOW LATENCY STREAMING.

CHECK OUT IT’S ADVANTAGES:

  • Minimum delay between reality and camera stream – only 2 seconds! (Otherwise it can be  5, 10 or even 20 seconds).
  • Faster loading of the camera stream.
  • Runs directly in your browser, you don’t have to install Flash Player or plug-ins
  • Lower CPU load.

So far, the feature is available for Google Chrome & Microsoft Edge. The only little disadvantage is no support of sound, as the stream is muted when Low latency is on.

 

HERE IS HOW TO ENABLE IT:

  1. Sign in to your Angelcam account
  2. Go to My cameras
  3. Click the icon of Broadcasting app* on the selected camera
  4. Go to General sheet in settings
  5. Check the box by Low Latency Streaming & click Save settings

LowLatency

6. You can than see the status of the Low latency feature in Overview sheet.

LowLatency2

 

*The feature works not only in Broadcasting app, but influences your camera settings in general, so you can benefit from it in Cloud Recording App too.

Ready to give it a try? Let us know how is it going, right 😉

Move forward through your recordings up to 8x faster

Our new feature you’ve been asking for is here – Fast forward! It is still in BETA test (experimental function), but we believe we can fine tune it with your help and make it perfect soon.

Fast forward can move forward through your recordings to find a specific moment up to 8x faster. From now on, you don’t have to lose your precious time watching recordings in real-time speed. You can choose to watch a video 2x, 4x or 8x faster with the help of new controls that show up below the timeline.

 

fastforward_720

Please note that Fast forward mode:

  • is available only on some browsers:
    • Chrome for Desktop 34+, 
    • Firefox for Desktop 42+
    • MS IE11+ for Windows 8.1
    • MS Edge
  • can be turned on by the switch in Fast forward box (and controls will pop up when clicking on the timeline),
  • is not compatible with all cameras,
  • works only with recordings, not live view,
  • right now is available within free plan for limited time.

And:

  • if Fast forward mode is turned on, it can affect video playback (if this happens, turn the mode off),
  • we can disable Fast forward mode anytime due technical maintenance.

Give it a try, we’ll be happy if it saves your time. If you’ll find a moment, give us your feedback. Happy Fast forwarding!

 

 

 

Streaming and recording images and sound? Of course.

When an IP camera allows for the streaming of sound, it usually uses G.711 audio codec (also known as A-Law or μ-Law). This whole concept has just one little downside — no mobile devices and hardly any desktop devices can play these audio codecs.

The IP camera might have been streaming sound, but you had no way to hear it.

We wanted to do something about this, so we improved the angelcam streaming platform and eliminated the problem. The sound track from your IP camera now automatically transcodes to a codec, which is compatible with all mobile and desktop devices.

Whichever camera you connect to angelcam, you’ll have no problem hearing the sound.