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Product updates

Why Switching to Event Recording can Save you Time and Money

For those unfamiliar with the terminology, Event Recording is a camera functionality where it only records footage when something is actually happening. To put it in perspective, the opposite of this would be Continuous Recording, which means that a camera is essentially recording 24/7. 

The core component of what makes Event Recording work hinges upon the camera’s ability to recognize that something is happening. When it comes to security systems, sensors are this key ingredient.  

When you get down to it, there are a vast amount of sensors available on the market, including motion detectors, fire detectors, and glass break detectors, all serving different roles and most with the ability to be connected to and benefit from Angelcam’s cloud-based services. 

For instance, once you have a sensor installed and connected, an event detected by the sensor serves as a trigger for the cameras to start recording. Usually, they’ll continue to record for a certain period of time (eg. 30 seconds) unless there are more events coming from a sensor. In such cases, the recording time is prolonged.

What are the benefits of Event Recording compared to continuous recording?

  • No need to go through hours of useless recordings where nothing is happening. When using the Angelcam mobile application, you can easily navigate through a list of events for each camera, quickly viewing each respective recording individually.

  • Save internet connection data. In some cases, like when you need to remotely monitor your summer house, the amount of internet data your security system is using might be of paramount concern and make continuous recording an unnecessarily costly option. With Event Recording, cameras only send data when it’s needed. 

  • Lower Storage costs. Event Recording means that much less video, versus continuous recording, needs to be stored. As a result, that means lower fees from your recording provider. 

With Angelcam, there are three individual types of Event Recording: Post-Event Recording, Server-Pre Event Recording, and Device Pre-Event Recording. Each of them has different technical requirements and brings varying features and benefits to customers

Post-Event Recording

Post-event recording is when a camera starts recording after an event has happened. With regards to Angelcam, that delay is approximately 2 seconds.

Advantages:

  • No special hardware required 
  • Post-Event Only Recording is available for any camera that can be connected to Angelcam 
  • Decreases internet data consumption – Data is only transferred when the camera is recording

Disadvantages:

  • Video before the event is not available 

Server Pre-Event Recording

To help mitigate the aforementioned drawback of Post-Event Recording, Server Pre-event Recording utilizes Angelcam’s on-going connection to the video stream and continually stores a few seconds of what’s being recorded. Thanks to that, in case an event occurs, the video directly before the event will be available as well.

Advantages:

  • No special hardware required
  • Video before and after an event is readily available

Disadvantages:

  • The consumption of internet data is the same as it is with continuous recording. Since the storage of buffered video is happening in the cloud, our cloud needs to be connected to the camera permanently.

Device Pre-Event Recording

To be able to record what happens before the event, while eliminating the need to be continually using your internet connection, we’re developing a special firmware that is easily installed on your camera and stores the last few seconds of the video directly on the device and sends it to the Angelcam cloud when asked for it. This functionality will also be available on our AngelBox devices. 

Advantages:

  • Video before the event is available
  • Decreases internet data consumption 

Disadvantages:

  • Currently, the firmware is only supported on select cameras 
  • If your camera isn’t currently supported, the additional cost of an AngelBox is required

At this moment, Angelcam only offers Post-Event Recording but Server Pre-Event recording will be available in Q4 of 2019. Device Pre-Event recording is scheduled for Q1 of 2020.


Do more Angelcam

Introducing the New, Powerful Angelcam API

The cat is officially out of the bag! Yes, we’re proud to announce that today the new Angelcam API officially goes live to the public and with it comes an exciting new venture for the Angelcam team and for all of you developers, integrators, and entrepreneurs out there who will benefit from the features and functionality that comes along with it. Not a developer? Don’t worry! With IFTTT, you too can set up your own Angelcam API solutions without having to know any programming.

When we set out to create Angelcam’s cloud-based services, we decided then and there that we would create an overall framework that could eventually be adapted and applied into an API format. Over time, we gradually put that intention into action, culminating into what is now the only API currently available on the market that provides a unified interface between applications and camera-enabled devices, sensors, alarms, and other related third-party devices and also just happens to fuel our recently-released Angelcam mobile app which is available for both Android and iOS devices.

Going a step further, the combination of the Angelcam API with our recently-introduced Angelcam Connector provides an end-to-end solution for building a vast array of custom applications, features, and functionality. In addition, the API can manage any and all notifications triggered by cameras and/or sensors, opening up a wealth of functionality options.

As part of our pilot program, we collaborated with some developers who helped us work out the kinks, build out features and functionality, and truly explore the possibilities our API presented. For example, the company Looplay created a mobile application that allows users to tap into live camera streams at sports facilities to capture and share their own game footage. 

We’re very lucky to have stumbled upon Angelcam’s API solution to connect cameras to our web app and give users easy access,” stated Edmond Yazbeck, co-founder at Looplay. “We think it’s the easiest and fastest way to get your cam feed to the world.”.

We’re proud to say that the utilization of our API has helped them create not only an engaging product but also a viable business.

Read this and other similar success stories at our blog.

To give you a glimpse of how you could possibly use the Angelcam API, here’s a smattering of some other use case examples:

  • You can integrate the live stream or cloud recording into your own mobile app or other kinds of software. Just like we have done with our Angelcam mobile app which is available for both Android and iOS devices or Looplay or Tboxtour.
  • Surveillance companies or companies with their own monitoring center can pair the feed from Angelcam with their alarms and integrate it into their own interface
  • Make your own cloud-recording interface
  • Stream live and recorded footage from cameras on mobile devices
  • Capture and download snapshots to, for example, create customized timelapse videos
  • Utilize triggered events from cameras, sensors, or IFTTT devices
  • And so much more

Beyond that, extended features or functionality, not available by default, can be explored upon request. This includes the ability to use other apps and or services in conjunction with the Angelcam API. Take a look at how the biggest security provider in the Czech Republic took advantage of this.

When you get to the heart of the matter, providing a tool for people to use to help them achieve their own goals is what has us so excited. To that end, we’re not only offering the Angelcam API for free for personal usage, but also look forward to working with all interested parties to not only help them build their products but, like our cooperation with Looplay, help them monetize and market their solutions. 

Essentially, if you build something useful for our community of home and business customers found across 140+ countries, we’ll be happy to spread the word or even promote it directly within Angelcam products and services.


To learn more about the Angelcam API and how you can get started, have a look at our API documentation and create your own API key from your Angelcam dashboard, by creating a token and setting its respective scope. If you have any questions, please don’t hesitate to contact our support team and we’ll be happy to assist.


New App

Say hello to (y)our new favorite security app

For the past 9 months, the team at Angelcam has been hard at work on a special project that will help unify our suite of security products and give you, our users, a more robust means of helping you protect that which matters most.

For some, that may mean your business and the livelihood it provides you and those that work alongside you. For others, that could mean ensuring the safety of your home and the loved ones that reside within.

Whatever matters most to you, we want to help ensure it remains safe and secure and to that end have prepared a new and improved way of monitoring and managing your security system, no matter where you are.

Say hello to the new Angelcam app and say hello to a greater peace of mind.

(more…)

View. Record. Share. All in one on your mobile app now

If you urgently need someone else to have a look at a live stream from your camera(s), but you are not at your computer, or if you just like using a mobile app everywhere you go, we believe you’ll appreciate the latest mobile app update. In addition to the existing live stream view, we’ve added the ability to share the live stream with people you need. But not only that, you can also allow other people to look into your past recordings (according to your current plan of Cloud Recording app and if you have a camera connected to any IFTTT compatible device, motion events will be also marked in the video clips).

 

Advantages of the Angelcam mobile app:

  • Share the live view with your guests *
  • Share live stream & recordings with your guests *
  • Share recordings from the camera with events marked on the recordings *
  • View all your cameras on one screen (in a different previews)
  • View all cameras that your friends have shared with you
  • View events on your timeline
  • Quickly scroll through past recordings
* New feature

 

Download the mobile app on iTunes or Google Play (for iOS 10 or Android 4.4 and newer), it’s FREE for all Angelcam users.

 

 

Once you try it, be sure to let us know what you think about the app by leaving us a comment on the app store page.

 

 

 

Product updates: remote camera administration, enhanced Camera Connector, and more!

At Angelcam we’re dedicated to continuously enhancing your user experience. To that end, our most recent efforts have just come to fruition and we’re bringing you a bunch of new updates and features:

Live camera overview

Users have been utilizing our smart multi-camera view on mobile devices for a while now, and we’re excited to announce that our web app will be following suit and integrating this popular feature. For those unfamiliar with it, the multi-camera view provides an instant overview of all your streams at once. You’ll be able to utilize this new functionality directly from your camera dashboard. With that, we replaced the static snapshots with a live snapshot stream (see example below).

Remote camera administration

Managing your cameras just got a lot easier because now all cameras connected to an Angelbox are manageable via a remote connection. Here’s a glimpse of what you would see from your camera’s administration panel.

Take your cameras to the next level

All cameras using Angelcam are now IFTTT-ready (if you’re unfamiliar with the magic of IFTTT, you can learn more about it on our blog). With that, it’s now possible to create an event on the timeline of your mobile app using any IFTTT-compatible device. To see if your IFTTT-compatible sensor, lock, or automation system are Angelcam-ready, have a look at this compatibility list. With IFTTT and Angelcam working in tandem, the only thing that limits your cloud-recording experience is your imagination 🙂

Navigation between IFTTT events in mobile app

Jump from one event to another to quickly go through important moments your camera recorded.

Camera Connection Assistance

We know if you say, “I need help”, that you really need help, ideally immediately. Because of that, we are now offering new Camera Connection Assistance. For a deposit of $30, you’ll be able to schedule time with one of our experienced technicians, who will help you solve any technical issues – may that be connecting your camera, embedding a stream, managing your ports, etc. If the technician is successfully able to assist you, then you’ll be provided a credit of $30 for our cloud services. If the technician is unable to assist you and get your cameras/NVR up and running at Angelcam, your deposit will be fully refunded.

Improved camera connection functionality

We have enhanced our camera connection functionality (https://my.angelcam.com/connect) to be faster, more responsive, and compatible with even more cameras. Learn more.

Join our beta testing

We are happy to announce that beta testing is finally open to all interested users. If you’re up for helping us improve our products and services, delivering an even better experience for all of our users, you can apply to the beta testing program by simply sending an email to support@angelcam.com. Please include, “Beta testing program,” in the subject line.

What’s new in the BETA? Create events from e-mail

Every camera will now have a unique email address, when upon receiving an email, an event will be created on the camera’s timeline within the mobile app, ready for you to discover. Learn more.

How has Angelcam helped you? We’d like to know! Please send us an email and share your story with us.

Thank you!

Angelcam team

Your cameras are now one click away from becoming friends with IFTTT

We are excited to announce that Angelcam is now integrated with IFTTT, which means your Angelcam-connected cameras just became IFTTT-compatible!

You asked, and we listened! Integration with IFTTT was a top user request, and now your compatible cameras, doorbells, and other video devices are all capable of integrating with other smart home/IoT devices, including sensors and plenty of other IFTTT products and services.

For those unfamiliar, IFTTT is a free service that allows you to automate interactions between your cameras and other devices and services. For example, you can have your cameras start recording automatically upon leaving your house. How do they know you’ve left? Perhaps it was your Nest Thermostat’s schedule, the usage of your Nuki door locks, or any other IFTTT-compatible device’s event that could have triggered it. Even something as simple as leaving your home Wifi network can initiate your security cameras. For those that prefer manual control over recording, you’re set as well as you can easily set up a button in the widget area of your IFTTT mobile app and enable it with that.

 

      

You can mark events on a camera’s cloud-recording timeline with any IFTTT-compatible sensor (i.e. the D-Link Motion Sensor)allowing you to track events and watch related recordings at a later time (currently only available on the mobile app).

Want to be sure your garage doors are closed after you’ve left home? Capture a snapshot each time your garage doors close, giving you peace of mind.

 

How about scheduled cloud recordings to save bandwidth or protect your privacy? Maybe a scheduled public broadcast of your camera? Or even receive a text message when your camera goes offline? With IFTTT, you can do all of these things easily through the creation of custom applets.

Ultimately, with prices of IFTTT-compatible sensors starting at $30, combining Angelcam with IFTTT is a very cost-effective way to unlock some unique and powerful possibilities for your cloud-recording solutions.

Have you used IFTTT and Angelcam? Share your experiences with us!

Camera detector update

If you’ve been using Angelcam for a while now, you already know we believe in the “always evolving” approach to our products and services. So much so that updates to many things that are “under the hood”, which are hardly noticed by our customers, go unannounced.

Take the recent update of our Camera Detector for example. While it went live largely unannounced, this update will go a long way to better helping you connect your cameras faster and in a much more convenient manner, regardless of whether you’re connecting directly, via an NVR, or through an AngelBox. More specifically, here’s what’s been updated:

  1. We have added or updated the video stream path for more than 60 camera brands, including AVTech, Hikvision, Dahua, Ubiquiti, Vivotek, Amcrest, Edimax and more.
  2. When the Camera Detector finds multiple video streams on a camera, the primary stream is now used (not the secondary, as we did in past).

If you have any questions, feel free to reach us.

Happy connecting and have a great summer!

View Your Camera Live & Check Past Recordings Anywhere with Brand New Mobile App

If you own a security camera and want to monitor your home or business, no matter where you are, then we have a brand new mobile app for you – the Angelcam mobile app

Here’s how it will help you:

  1. Utilize the real-time view and see what your cameras are capturing, recording, or streaming, anytime and anywhere you are.
    View your cameras in full-screen view, available in both landscape or portrait, or use the smart multi-camera view* (check more details Q&As below) and see all your camera feeds together on one screen.
  2. With a subscription to the Cloud Recording app, you can access your past recordings and search through them by simply swiping through the timeline or quickly jump to a specific moment in time with the help of a calendar.


With access to both your live and past recordings, Angelcam’s mobile app becomes your complete on-the-go solution for staying on top of your feeds. Best of all,
it’s FREE to use for all Angelcam users!
Download it today on
iTunes or Google Play (for iOS 10 or Android 4.4 and newer).

 

 

Once you try it, be sure to let us know what you think about the app by leaving us a comment on the app store page.

We hope you enjoy!

Ivana from Angelcam

 

BUT WAIT! There’s more! We’re currently finishing up work on some unreleased features, including an extension to the mobile app that will allow you to view events on the timeline, IFTTT integration into our platform, and soon, camera sharing. Stay tuned and be sure to let us know which features you’re most interested in seeing in the future.

 

Mobile App Q&As:

Q: Which cameras are compatible with the new mobile app?

A: The new mobile app is compatible with any camera brand that supports MJPEG & h.264 (including sound). You can view one or several cameras at once, from one or even multiple locations.

 

Q: What is Smart multi-camera view?

A: This view allows you to see multiple cameras on one screen, even with a very slow internet connection. With multi-camera view you’ll essentially be seeing snapshots, but continually refreshed automatically (frequency based on your device capabilities and internet connection).

If your device is not connected to WiFi, the refresh rate is a maximum of 10 seconds (to save your mobile data), but it could be more on slower connections. Regardless of the frequency, you will be able to see what’s happening on your cams quickly and easily, even when traveling and using your international data roaming.

On the other side, if your device is connected via WiFi, there is no hard limit on the snapshot refresh rate. (Note: if you have a powerful device and a fast WiFi connection and still experience a low refresh rate, check out this post on our FAQ).

Q: How can I find a past moment with the mobile app?

A: To be able review your past recordings, add the Cloud Recording app to your camera. Once setup, you will be able to search through recordings by swiping through the timeline (to be found below the preview window) or find a specific moment by choosing the time and date from the calendar. No need for downloading clips or waiting for assistance – searching for a specific moment from the past has never been faster or easier.

 

Q: How much mobile data is needed for watching your cameras live?

If you want to save your mobile data, we suggest that you primarily watch your cameras while you’re connected via WiFi. Snapshots are being refreshed every few seconds, which might be alright even if you’re not on WiFi, but with the real-time view of your camera stream (in camera detail), your data usage can increase very quickly, especially if you’ve set up your FUP for 300 (watching your stream in full HD uses a lot of data). So please keep your mobile data limits in mind when accessing the live stream from your camera.

 

Q: How much does the Cloud Recording app costs?

A: The Cloud Recording app, with cloud storage for your security cameras and DVRs, starts at $3.99 per month. If you wish to try it first, be sure to take advantage of our 30-Day Trial of the Starter 7 plan with 7 days retention.

 

 

 

 

Get notified anytime your camera goes offline (now available for every camera)

app-camera-status

The fact is that security cameras don’t operate continuously and this is something nearly impossible to prevent. Reasons vary from the camera restarting, lost internet connection, or no power, to the camera being damaged. But what you can do is increase your awareness about it. If anything goes wrong with your camera you should be notified immediately so you or your dealer can react in time.

That’s the reason why we’ve introduced Camera status feature.

  • We check your camera status every few minutes (5-15 minutes intervals)
  • The feature works for all cameras connected to Angelcam having Cloud Recording or Broadcasting app installed.
  • We notify you via email anytime your camera gets offline for more than 20 minutes. Once the camera is back in online status, a confirmation email will notify you again.

This feature is free of charge.

Sounds good? Please follow these steps to enable your Camera status notifications:

  • Sign in to my.angelcam.com
  • Click on a specific camera on the My cameras page
  • Click on “Disabled” next to Email notifications for camera status updates in Camera settings
  • Tick the box “Enable Camera status email notifications”
  • Fill in your email address and a second email (if you want to have eg. a security service, an installer or a dealer in copy)
  • Finish the settings by clicking on “Save settings” button

 

Tweak it:

  • Set up forwarding of emails from Angelcam to your phone number if you need to be notified on your phone. Try Zapier or Clickatell.

Please note:  
This is a beta version and we’d love to hear feedback from you. If you miss any particular function, please let us know. At this moment we’re planning SMS notifications, snooze mode, repeated reminders and failure reports. But we can add even more based on your feedback.